Perkal Promo - Corporate Gifts, Promotional Products & Clothing

Try to avoid calling here for assistance. Lee-Anne will be rude to you and when you ask for her name she'll tell you 'Don't forget to leave a formal complaint'. Sjoe! Clearly Lee-Anne doesn't need my business...Based on that call alone I switched providers.

When you do enquiry make sure you answer their questions first otherwise there is no serviceCustomer service at its best, I am sure they forgot that their are not the only place in townHi CharlesPlease answer my questions below firstMany thanks.Naturally please don't hesitate to contact me anytime for further assistance."response to your answer below:How is this a ridiculous review

Philip and his team are amazing. Use them for business and the service is always outstanding, quick and they go the extra mile to help. Been using them since 2020 and can happily recommend them to other companies.

No stars.... They miss lead you in making orders, then decline your order because they have minimum order requirement, but it doesn't state on order or website that there is a minimum order required.

Good service; quick turn around and great service. Thanks Leanne

Prompt and professional service, with incredible assistance and communication throughout the process.We will be using you again, thank you.

Was great to work with Phil on a very difficult colour problem we had, he assisted us till the products were perfect. Thank you

I only gave a 1 star because 0 or less than 0 is not an option. Absolutely APPALLING customer sales service. I was considering moving my business from Barron and Amrod and the like to this company but will NOT be making that mistake. The sales agent has absolutely ZERO idea what she is doing. Does not listen to what I am asking for - she is too busy seeing whether she can find the same product on the Barron website - even after telling her they don't have stock of what I want! I asked for a price on a similar (not the same) item that the Perkal website shows that they have hundreds in stock - but she couldn't even get her head around that. Just kept on and on about the ones from Barron (where they apparently also buy from). EVENTUALLY got her to understand that I want the ONE ON THE PERKAL WEBSITE - NOT BARRONS. Totally incompetent.Then she tells me it will take a whole day just to get a resellers price for that one item - apparently it cant be given verbally over the phone (WTH?) and can ONLY be emailed - but that will take a whole day because I'm NOT THE ONLY CUSTOMER" !I can't speak to a manager apparently because they are working remotely and she cant get them a message to call me. Abysmal service and useless sales staff. Bye Bye Perkal. So glad I didn't waste more time looking through your website.Follow Up: manager called me - was rude and called me all sorts of names and told me he didn't want my business anyway. So no surprise at the staff's attitude."

Unfortunately not a company I've ever been able to work with.I've made multiple enquiries, via email and phone, on products on their website, and every time the same response:Unfortunately this item is completely sold out and we have no alternatives."Then they proceed to send spam emails for products you arent interested in.Hopefully they resolve this issue and update their website to reflect true stock offered."