Spa Motor Spares Phoenix

Service from here has been of very poor quality. I have ordered a timing chain and guides for a vw vehicle and was pushed into placing a deposit of R500 for the part in order to have the part ready on Monday. Unfortunately the wrong part was brought and the person who I dealt with, adeel, had informed me that they would refund the deposit. It has been 5 days and there has been no refund and no date provided for when it is going to be paid. Having to contact the guys using up my own airtime daily and it is a cat and mouse game that this business is playing. Having asked to even pick up the cash, I was informed that the accounts department has my bank details and will transfer it through. I asked to speak to someone from the accounts department and there is no one available. This is terrible service on a simple request an an inconvenience and delay in process. There is no customer service and no ethical business approach to clients. There is alot of spares shops around Phoenix and honestly this was the first and last time that I would use this branch. Certainly will look at spending my money at stores that appreciate the public support rather than treating their customers with such poor and utter pathetic diligence. I will await for a refund and atleast a courtesy call after this.

Imam 'Ali on Intellect. A person's intellect becomes apparent through his dealings, and a man's character is known by the way he exercises authority. Please let Aadil read this!!!!

Always stocking the best spares for my car. The service is above and beyond. Highly recommend this spare shop

Awesome service from Ahmed @ Spa Motor Spares. I'm always amazed at how these guys are always trying to save us money and not just looking to make huge profits.Friendly, reliable and affordable always.Ahmed is always available on WhatsApp which is very convenient for me.I wouldn't go anywhere else!

Quality service from the staff. Affordable prices and very experienced staff and owner.i had personally given them scenarios and their solutions were on point my ride is back on the road thanks to them

Very good service, will definitely return.

Great service, prices were quite decent as well. Some items are a bit more pricey than other stores, but overall, not bad. Staff are friendly for the most part and willing to assist. The owner/ manager however should refrain from screaming at staff while customers are present, does not paint a good picture of their work environment, nor does it inspire one to continue supporting the store. 4 stars because of the owner/ manager screaming at his staff member in full view of customers and not showing more professionalism by dealing with problems or concerns in a more discreet manner.

Exceptional service from Aadil. Phone etiquette is top notch. Keep it up. Thank you

Extremely helpful, didn't have stock of what I needed and ordered it for my, it arrive the next day as promised and they gave me a call when it arrived to collect.

I rely heavily on SPA motors for all my vehicle needs. They always stock essentials, with very reasonable prices. The staff are very friendly and helpful. Very well managed. Highly recommend!