Waterhouse - 295 Indus

Very comfortable and friendly service. Also very accommodating of late check in and tried to arrange rooms that best suited us between different premises. Definitely will recommend.

Fantastic place to stay with wonderful staff

The place is above and beyond excellent!Stayed over with Business Acquaintances and there was more than ample space. A perfectly located stylish and comfortable establishment.

Excellent service very helpfull personnel. Was there again for professional perposes, these personnel are are the greatest ever. Never saw such kind people and helpfull they are excellent. Thank you guys for good service can and will recommend you. Only 1 suggestion i would like to make to your Managerial side, R 100 per person for food is basicaly nothing if you can upgrade there a bit you will will be the most higly recomended geusthouse in the area not that you aint already is with your friendly and hihgly trained personnel you are the best. Just work on your food catgory Please.

If I could give this place a 0 Star I would. Décor is lovely and the Duty manager Linda is phenomenal, kind and a beautiful heart. The owner Ronel and one of her other managers Chantel have absolutely 0 interpersonal skills, client services skills. We had an unfortunate even where my husband was pistol whipped and mugged. Bank cards stolen and cash stolen. But we still paid and asked to extend for a third night. The message we received was rude and so inconsiderate from the bookings manager. After speaking to the owner to extend there was no problem. This gave us time to sort out new bank cards to pay for the extra night and possible extend until the 6 April when we leave the country. Manager called us around 2:30 we had not received our cards yet, we received a call from the bookings manager, i confronted her rude attitude and she ended the conversation with screaming at me and slamming the phone in my ear. I went to the lovely duty manager Linda for assistance and she called Chantel (the rude bookings manager) who slammed the phone in her ear too. Disgusting behaviour. The owner has lost thousands as a result of this booking manager previously. And as a result of her behaviour she lost and additional R15k.On a positive note, LINDA you were a breath of fresh air, you were so grateful in trying to deal with the situation. Any hotel or guesthouse would be lucky to have you.

Beautiful place, met the owner and had a great. Conversation. We stayed one night and we cannot complain about anything. I will consider it for our next visit to Pretoria

Absolutely amazing place. The staff are so helpful and friendly and it is so elegant and refined. It has a beautiful braai area, a pool, wifi, huge and comfortable beds, a spacious and comfortable communal space and well equipped kitchen. 10/10 would stay here again.

Chantelle went out of her way to make our girls' weekend so special! It was a chilly weekend, so it was such a treat to have a fireplace and warm gowns for each of us. The rooms were clean, beds were comfortable and the bathrooms lovely.

Waterhouse Guest Lodge is indeed a great place to lodge for your relaxation while in Pretoria, South Africa.It is located in a very cool and conducive atmosphere of Waterkloof Ridge on the Indus Street.The facilities overthere are just excellent and modern.Customer service at this place is VERY good leading to repeat customers. Very affordable prices for accommodation too.Security is also very good.It is really a must-go-to place for lodging while in Pretoria.

Had the best time. Rooms gorgeous, service excellent and staff VERY friendly. Will recommend it to everybody.