Riverside Hotel

Honestly this is the best hotel I've ever been at. It is very nice and fancy. The staff here is very nice and so is the food. Every thing is absolutely divine it's like you can stay and never leave. The wifi is good too. I will absolutely come and stay here again. I have a very good time with my family.

At 11pm at night this man from housekeeping just barged in without knocking and his excuse was he forgot to put a bin lining in the bin. It is absolutely unacceptable to come at such an hour and scary to think if asleep someone can just come in where your belongings are. We know he was there to spy and he purposely looked for me to see what state I was in. I am disgusted and have never experienced this before. What if I was coming out of a shower or getting dressed and he had just barged in? As a woman I felt incredibly unsafe and my privacy violated. This is not acceptable service and we did leave management details so something could be done about this. I will never stay there ever again and your staff has cost you a future booking.

Went for the Friday night live music, which was quite nice. The only challenge was to get the attention of someone to order drinks and then again to order food. That was unexpected as a lot of the staff were standing against the wall at the back, which was right behind our table.

What a fantastic experience!The personal touch from the staff is excellent. Rooms were spotless.My steak last night was as perfect!We used the hotel as a stay over after the rugby. We will do it again and again! Thank you Riverside!

I went to pick up a friend that was on conference for the week and the overall appearance of the hotel and conference facilities looked great. The staff were helpful in locating the correct conference room and were aware of what was happening at the hotel. The security was helpful although very busy. I'm sure a stay at the hotel will be a great experience.

Riverside hotel Umhlanga the says it all. The hotel is aside the river facing sea view and river bisect near hotel. Main road from Durban (M4) lead to the hotel. They is bar, swimming pool , conference rooms, luxury room with access of free wi fi.

Convenient,centralpoint,luxury,and safe Amazing Views all round,Clean and fresh, Excellent Service,Friendly staff. Breakfast staff Manager Mannie,thank you for your hospitality and Amazing service and communication,you make your guest very welcoming and honored staying at the Riverside family Hotel.Thank you.

Nice and private spot. But the ladies who were serving us for our booking were extremely rude. They were making noise while our function was in progress when we asked them to tone it down they sarcastically brushed us off, and they continued to openly gossip about us.They were like a clan of hyenas whenever you wanted to ask for a coffee or water it was like you were an uninvited guest at their home.On the other hand, the more senior staff was friendly and courteous. They were both professional and welcoming.

Can't wait to go home, that's the only good thing I can say. My five day stay here has made me so incredibly appreciative of my home. If I were here for personal reasons instead of work I would have left after the first night or before.

Unparalleled service from an exceptional team. Thank you for going out of your way to accommodate us! The staff truly made our stay special. Riverside is lucky to have such a passionate team looking after their guests. Will be back for sure.