Mr Price Home The Design Quarter

Out of your depth! Beautiful renovations going on to Design Quarter and shops going up, trendy and relevant. As you enter Mr Price, the amount on staff leaning on shelves and on their phones, most of them having fat chats to rechother while customers are looking for items and prices!The customer service is non existent, level of urgency is absolutely atrocious, best person in the store is the security lady. What happened to people caring for their jobs, there are many people out there looking for work, out with the old and in with the new I would say! Got to love this country! What happened to all the good people. Last time I will be there and I'm sure you will lose many customers in the future, I'm certainly telling anyone I can to stay clear!Thanks for nothing.

The most unhelpful, rude, and condescending staff from any of their stores. I paid with cash and was returned 35 Rands in coins. When I politely asked the assistant ITSHOKENG (ITMAL) to please give notes instead of the coins she flatout refused saying I don't have 10 or 20 rand notes. When I asked her to ask the other assistants they all refused without even checking their cash register. Never going there again.

Lovely new store .(to me). Great stock selection

When entering the store there were a lot of staff standing around doing nothing but talking... this was on the floor as well as behind the counter. I walked around the whole store, upstairs and downstairs, looking for a specific item. And not one person asked if they could assist me. Not one person, and a few made eye contact with me. Highly disappointed with the service here. Clearly there is not a manager actually managing them. Will think twice about going back.

They have moved stores within Design Quarter - what a shambles . Lift not working so you can’t take a trolley upstairs nor are there trolleys upstairs .Too hot upstairs to shop. Groups of annoying staff blocking your way all over - all talking to each other - possibly 6 groups of 3 or more got in my way - none working just chatting at high volume - none helpful - do not know their products or price - furniture not priced - layout chaotic - displays awful like they arrange themselves . Isles too narrow - stock appears very limited - could not find a duvet cover .Mess everywhere - So different and inferior to Fourways Mall which is a lovely store .

When to get a laundry basket and the staff were annoyed I was asking for help. They didnt greet, werent willing to help. They dropped a baket on my feet and I think it was done purposefully. Never appologised. Very hostile atmosphere. Had to ask for wrapping and done very badly. Horrible service! It will be the last time I buy from Mr Price Home. Never going back!

A very big Mr Price Home with a large variety. Large bedding section with duvets, sheets, pillowcases and throw cushions. Bathroom items, kiddies section and curtains and blinds. Upstairs has kitchenware and plant pots. Decent furniture section with numerous types of chairs and stools on display. The staff were not at all helpful sending me from section to section and I stood in the queue for a long time with little to no staff manning the tills or willing to assist.

From my experience, the lady at the pay station was friendly and keen to assist. Even when I paid for one of my items which was a bulb, she checked and saw that there wasn't any bulb in the box. I would have left without noticing. Thanks for that.

Very poor customer experience / service. Was in store for 45mins and not one member offered to help - despite the guy on his phone 10m from me. No greeting at the till when paying. Phone going unanswered despite 3 staff standing waiting for systems to come back online (load shedding). And finally, no offer to help carry the large painting which didn't fit into a trolley to the car. Perhaps not part of your offering but would it hurt to assist the customer who now has to push a trolley and carry the large painting. Zero f%^ks given all round. Won't be returning.

First time going to this store and even though it is huge and had a lot of stock I’ve never seen before, I will never go again. There is no prices on anything, especially furniture. I asked someone where do I find the prices, with a very rude and unhelpful response, I was told I must look for the product online if I want the prices, so I must go onto Mr P online to find prices while I’m in store?There are things with a label “priced to go” but no price, he said I would also find those prices online, that is not true half of the items with the sticker are not priced to go online. I received awful service and an extremely irritating experience as I came wanting to buy all new lounge furniture, but left with nothing as I could not find one price. Do not go to this store!