The Party Shop - Chatsworth

The staff at the Cornubia branch were absolutely rude and unhelpful.

Excellent service. I was able to get help although I am not in Durban. Tinera was so helpful and accomdating. I have to mention that the prices for the theme items I was looking for was so affordable that I purchased them immediately. Thank you for displaying such awesome customer service.

So the staff were somewhat friendly. However their rules and disclaimers sum up into a scam or sorts. I purchased balloons elsewhere and came to them to fill it with helium and their fee for filling it with helium was R40 which I can understand, that’s fair and well. But if they pop your balloon they charge you for the helium used on the popped balloon. Disclaimer or no disclaimer I never sign anything so is that legit? They tell you after they pop it that the store has a disclaimer, which results in you buying a balloon from them and you then have to pay again for the new helium that’s being put in. Their disclaimer is on a scruffy printed piece of paper on the wall where no one really looks. My advice. If you don’t want to be robbed. Avoid this shop and go to the crazy store. They fill your balloon up for R20. Now the thing is, I had do do a few balloons. Ended up paying R200+ on balloons alone. Absolutely crazy.Ps the good reviews on this shop probably are friends or relatives of the store owners. Don’t be fooled !!!!

Excellent service and quality products

Lovely place and staff extremely pleasant and helpful.