The Drain Surgeon - East London

They attended to me immidiatley and the service was exceptional even being after hours thank you for your good work

WE would like to respond to Dun R's review posted 4 days ago.Firstly thank you for your honest opinion, however just a point of correction.Our plumber did contact you the day of appointment 20 minutes late .This made you unhappy we apologize, unfortunately the call ended before plumber could apologize and explain .You called back and you did tell our plumber not to bother coming ..However this particular incident was not communicated to management in time hence they was no follow -up immediately.The plumber had 3 other appointments this particular day he should have however communicated his delay to you in time ,hence it explains his delay.We never had problems with the other clients.We did reach out the same day ,although it was late on the same day and to no avail.We did follow up with a message of apology after noticing the messages of dissatisfaction you sent and there was no acknowledgement .Our plumber was in the wrong for poor communication and we do sincerely apologize for any inconvinience caused.Kind regards THE DRAIN SURGEON EAST LONDON

Not good service

After confirming with Tandi twice about a booking the next day, the plumber never arrived. Total disregard for customers. She didn’t even have the decency to apologise or follow up. Appalling. Save yourself the frustration, contract anyone else but Drain Surgeon East London.