Whitehouse Willowbridge

I returned an item, at Whitehouse Willowbridge and was told NO cash in the store. Item was R 99. Had to take something else I do not want or need. What will staff do if a customer pays cash and needs change ?? I am very unhappy about this.

Exciting new bigger store.

I'm loving the new vibe in this store. Been shopping here from time to time, however there seems to be a radical shift in not only the mood in the store, but the service levels too!! I now actually enjoy stopping in to engage the team; fun, friendly and energetic with a Management presence I never felt before!! Well done team Whitehouse!!

Thanks Lynita for the great service and extraordinary patience you had until I was happy!

Excellent service, fantastic products- equal or better than other more expensive stores. Staff friendly and helpful.

Bought a curtain...was allowed to take home to ascertain if it fitted with my current decor. It didn't so returned to shop. Took another colour...same experience. Returned to store. The manager and assistants were super efficient and courteous..going out of their way to phone other stores to keep extra curtains should I require them. On return the manager explained that there was no cash at that current time and I understood perfectly. She called me a day later (as promised) when cash was available. I highly recommend this store as my experience with its personnel was one that left me feeling that I will return to this store in a heartbeat just because of the willing and super efficient and courteous personnel. Dr Kathy Nadasen

Found exactly what we wanted