The Laundry Studio

Amazing, they do everything laundry related

My whites and brights were still dirty and needed to be rewashed.I feel they should rather inform you not to bring whites or bright coloured soiled clothes.

Quite unimpressed with the service at the studio. Dropped my clothes off at 8 am 22/ 05/2023 , only to arrive the next day (23/05/2023)at 16:30 to be told to fetch them on the 24th at 7:30. Even then, the clothes would not be folded and ironed.The communication was unpleasant and eventually the option I was given was to fetch them at 6pm on the 23rd of May.I would advise other people to try a different place if they want pleasant and prompt service.Viwe

I went to fetch my clothing which was given on the 23/03/2022. It's 28/03/2022 (today) and on the slip it said pick at 17h00. Only to find out that it is not ready.The response that I received was come back tomorrow morning.Very terrible service and very slow also disappointing when you need clothing which is essential.The company should consider getting better people who work better.

Good service, staff aren't professional or friendly

We arrived in Bloemfontein on 7/02/2023 after a long trip from Cape Town. We took our washing to The Laundry Studio as it was rated 4.3 at 3pm.The staff member told us that they were exceptionally busy and the washing would only be ready on Thursday 9/02/2023. As there was no rush that was fine.We did not have the time to collect on Thursday and went back on Friday morning10/02/2023. We were informed that the washing was clean but dry as it had been raining. Not sure why that would matter as Laundrys have tumble driers don't they?Anyway we told the staff that we would be back at 13.00 to collect our dry and ironed washing. We happened to only make it back by 15.30. We we arrived the washing was still not ready. They stated it was washed and dry but not ironed. We asked that they pack it as we were leaving early the next day. The lady gave us a 15% discount on the R180 which was a nice gesture, but we felt let down by the service.Unbeknownst to us and only when we arrived back at the guest hous and opened the plastic did we find that the washing was still soaking wet. The staff had blatantly lied to us We can do nothing about it now as we have an early flight in the morning.Long and short of it is. Poor service, shoddy work and lying to a customer. If I was the owner I would fire the lot of them...