Home Go Furniture

Thank you so much Home GO Furniture. My furniture is exquisite and of great quality. I am loving it!!!

Requested for quotations, was keen to purchase at this shop. Turns out that the price you see is not what you will pay. They added taxes on the quotation a whole 7k. Have now shopped arround and found similar and all shops quoted me on the price I see on the floor all inclusive

I ordered a sofa and paid for it. After the purchase, I checked them out on Google and saw a couple of negative reviews that got me very worried. I started to phone the store regularly to convey my worry from reading the online reviews. I also said the reviews made me concerned I would not get my sofa in the time promised and demanded updates on the progress. They assured me it is on track. Eventually, the 14/15 days delivery time was up and they delivered my sofa. It's beautiful and we are enjoying it. I thought I should come and write a review on my positive experience with this furniture company. The negative reviews online are concerning. I advise the owners/management to do more to erase these past negative perceptions/experiences and highlight the new focus on customer experience and satisfaction. I would not have made a purchase if I had seen the negative online reviews earlier. But my experience has been positive and thought I should say that here to give confidence to others customers. I further advise the owners/management to post information on actual delivery times and customer service efforts to give greater confidence to new customers.

WARNING‼️‼️‼️‼️The worst furniture storeBuy from them at your own risk, these people have the worst customers service from top to bottom, this includes managers, accountants and their salesman. All these negative reviews written by others are so true, it’s not even a joke.1. Poor Quality of goods2. They over promise to deliver but it’s the opposite, I have been fighting with them since June until this September after l claimed to report them.3. Don’t even think of getting a refund from them it will take years, they lie those people so disrespectful to customersI can write a story about my experience with them but all l can say is l wanted a couch from them, because of poor quality and reviews l asked for a refund and that took a lot of fighting.I will never step my foot into their store, go to other shops where you get value for your money .

Great service I must say!!!!!The sales rep lady called Retshepile who assisted me was so friendly and helpful. The lady deserves a Bells" I'm enjoying my V best couches.Happy client."

I was happy with the assistance sales lady provided. She was very respectful and helpful.However my reason for 3 stars is due to when I queried about an adjustment on the chairs I was informed it could be adjusted. After paying and leaving I then received a call stating my adjustment could not happen. Very disappointing in the false information given and rectified only after I paid and left

pathetic service, bad quality, they don't refund or replace!! I've been trying to contact them a month to replace a couch where the filling has flattened within a month and there is nails poking out of the furniture!We've resolved the situation. I have received my couch and it's much better than the one I got the first time around, afterwards they offered me a 5% discount on anything for my inconvenience. Thank you for your service Themba.

Best service, friendly staff. My sofa was completed within 14 days as promised and I'm happy with the colour and material i chose

Could not deliver my couch as promised and it’s taken three months and I still have not received my refund. Customer care is non existent.Below response is a lie. No one contacted me

I bought bar stools from home go. They were scratched . Returned them. Dealt with Maira assisting director. Got a full refund with in 3 days. She was amazing + a pleasure to deal with. Thank you