Blu Gel Hair Salon

Thank you so much for making me feel special and fixing my nails. Max your nail technique is amazing with a wonderful personality.

Chantelle is possibly one of the top hair stylists in the country. Her salon Blue Gel is a reflection of her passion and talent.

After 15 years of my mum sister and I being customers at blu gel - I am absolutely disgusted by how we have been treated. On Christmas Eve, my sister and I had appointments and had our hair curled with a hair iron. Understandably this is peak trading times and everyone is under a lot of pressure and time constraints however, we were both left with permanent heat damage because of the high setting of the hair iron. The hair iron was so hot that it burnt the towel (I was told the iron was changed) - However our hair was left smelling disgusting (like wet dog/burnt hair- classic sign of heat damage if you look it up) even after washing our hair the smell is STILL there. In calling blu gel to understand why this has happened we were asked to come in where everything from our hormones to our shampoo was blamed without any actual advise on how to fix this or acknowledging that we are unhappy with the service received. We were constantly met with “we don’t understand how this can happen” and yet when we came into the the salon on Christmas Eve our hormones, shampoo choices etc has never caused this kind of damage. I have completely lost my natural curls after one appointment there and to be met with excuses and blame shifting was completely unexpected and disappointing to say the least. If you look up heat damage you will see ends of pin straight hair which is exactly what my hair now looks like. If you look up this kind of smell it is caused by heat damage - we were made to feel as though we were lying (for what reason honestly??!!) Our only intention was to get help with this - not be met with blame and a clear lack of professionalism . So utterly disappointed!

The best hairdressers I know. Thank you Chantelle for a fabulous haircut. Loved the wonderful head massage!! Floated out of their all pampered and happy!!

Amazing professional service as always. Fabulous friendly staff. Definitely worth a well deserved spoil. Thank you Shantal for your exceptional eye for colour & understanding exactly what I was wanting!Definitely recommend!!

First time at Blu Gel and had excellent service. Many thanks to Vee for styling my hair and to Tegan for being such a wonderful help, they have really great customer service and calmed all my anxieties. Extremely professional and I really enjoyed it.Thank you!

Phenomenal haircuts every time my whole family got they're hair done and each and every one of us loved it, the hairdressers are nice and the hair cuts a great

Shari is fast and efficient. Has cool ideas to cover my greys effectively. Shari is an asset to the Salon. Blu gel is a one stop salon ticking all the boxes

So disappointed. There was such an unfortunate misunderstanding so my hair was not done. The other ladies look super and l look forward to an opportunity next time. Thanks anyway.