Vtec Toti Service Centre & Parts

Friendly and sufficient work highly recommended

Very fast and efficient service, however when replacing my real bulb they never secured the rubber seals properly causing my boot lid to be misaligned

Worst experience I’ve ever had dealing with VTech auto. Got my vehicle back after a charge of R2200 for a quotation and two fuses. Immediately noticed my vehicle is in limp mode and a new engine protection light on the dash. After calling Keith about this he said he can repair it at an additional charge. Got my car back with more faults and a radio that wasn’t working, plastic splash guard that was stripped off laying in my boot and a damaged battery that I had to replace. I wouldn’t advise no one to use them .

Excellent service - Collected my vehicle for new brake pads and disks when I couldn’t take it in all the way from morningside!Expert advise - found additional faults at no extra charge and contacted me before my vehicle was ready for collection allowing me the choice to proceed or rebook without a price escalation!!Fantastic friendly and efficient team, great service, value all round!

Put in unnecessary parts when doing a small service to increase their payment

Great Service. Vtec have on numerous occasions, fixed problems on my vehicles in which the dealer workshops could not. Vtec always go's the extra mile to ensure your car is in the best possible condition. I personally trust this service center completely as they are very clued up and transparent.

Staff that's always willing to go out their way to help and satisfy your requirements. Never disappointing, always keep to their promises and honest advice. Numerous telephonic updates making u feel as a very valued customer. Hats off to VTEC.

I gave them 1 star because their receptionist was polite all the time and kept good contact with me.I am very dissapointed on the workshop meneger that didnt want to talk to me or my partner when we needed him. The guy that was stripping and diagnosing my car didnt want to talk to me. They stripped my clutch kit without my consent. Their qoutation was sky high even my insurance couldnt cover it.The most heart breaking part is they stripped my car and took other parts of the car. When I took my car to their workshop drving it but now it have lots of problems.My computer box was swapped now I have to buy a new computer box for my VW POLO.What I am noticing from the review section is they target women and fraud them.

The level of service at this establishment is abysmal. I brought my 2023 Volkswagen Golf 7 Tsi in for mechatronics repairs and was quoted a staggering R37000. While my innovation plan covered R25000 of the cost, I was still left with a significant shortfall to pay. To make matters worse, once the mechatronics were fixed, I was informed that the clutch had also been damaged, resulting in an additional quote of R27000. When I attempted to retrieve my car, my calls were ignored, and Akheel, one of the employees, spoke rudely to my mother. Despite my inquiries, the location of my car was not disclosed, and Shazia provided no assistance whatsoever. Overall, this establishment is not worthy of a single star.

Horrible service!!!!!. Inflated prices. The women Ruwaida at reception is so rude when I complained about her customer service she said you lose some and you win some. For rear wheel bearings they charged me 6000 other quotes charged +- 3600. Bottom line is I was not happy with their service at all. They charged me for their diagnosis R690, when I asked for some paper work for the diagnosis that I've paid for they refused. They said their technicians listen to the problem.