Tip Top Bakery River Square

The positive about Tip Top:I have been a Tip Top customer since my childhood. My folks made a point of stopping at Tip Top when ever they did business in Vereeniging, and so we grew to love Tip Tops products. In particular their custard slices. I can honestly say that I have never come across their equal worldwide. There is no custard slice like Tip Top's custard slice!THAT BEING SAID;When you have the best product, but you run out of stock half way through most days, that makes your customers angry. It is a simple business principle. Supply and demand. If you have a winning product in big demand, you make sure that you NEVER run out!I live in a different town, but I always stop at Tip Top whenever I am within a radius of 10-15km. I am estimating that in the last 10 times I was there, at least haf the time I was disappointed with no products. To the point where I am forced to give this mixed review. I hope this review reaches the owner and that there will be action. They can do so much better than they are currently doing. Customers gets disappointed only so many times before you loose them. You may have lost many already....

The cheesecake I got for my birthday from TuoTop was out of this world.

I was extremely disappointed this morning when I went to the Tip Top in river square (2021-03-14) I had asked for 3 x cream puffs 3 x cream canolies and 2 x the canolies with the chocolate on the rim. The lady working there started making calculations on her calculator (not the actual till) and kept going over and over the sum. Firstly if there were actual prices on the items I could easily know what I owe but I then got charged R123 which I asked her to double check the price, it then came to R78 which I was astounded how much I was originally being charged. I have no idea if the employees are adding extra cash for themselves as I was also not given a slip and when I asked for one the answer was that the till was broken. I understand the quality of these confectioneries are good but I feel like prices must be made known to the buyer and things should be more professional - in a time where finances are difficult when one wishes to treat their family to something nice I find it horrible to be over charged so easily because if I did not question her I would have been over charged by R45. I still don't know if R78 is the correct price but I am extremely disappointed in this bakery and will not be spending my hard earned money somewhere that takes advantage of its buyers.

Omg the best

Always delicious snacks!

I had a very disappointing experience with Tip Top Bakery. I placed a large telephonic order on Wednesday for a Mother's Day event. I also sent an email after my telephone call to confirm my order. However, when I arrived at the Meyerton branch to collect my order, they had no record of it. The lady at the branch called head office, but they also had no record of my order. I was left waiting while they tried to find a solution. I never received a callback or an apology from the bakery, although the lady at the Meyerton branch was sorry for what happened. She called other branches, and only the Vaal Mall branch had some of the items that I required for the event. As a result, I had to make an unnecessary trip to the Vaal Mall Branch to collect partial items required for the event, which is not acceptable considering that I do not reside in the area. I placed a large order and it is extremely disappointing to receive such poor service. I urge Tip Top Bakery to improve its systems and ensure that orders are recorded accurately to avoid such inconvenience to customers in the future.