Fleet Dynamics

I have purchased my UD Truck from Fleet Dynamics last year.On 17 July, I had my truck serviced and when it was completed, I did not receive an invoice. Furthermore, it took them the whole day to service my truck which was more expensive than I usually pay and my truck was not greased - so one cannot even identify what was not done to the truck but possibly could have been charged for.On 6 August my truck went in for PTO switch (electrical) because the truck was not tipping. This part was originally installed by them upon purchase last year. It was there for 5 hours and the only thing they had changed was the PTO solenoid. I requested my truck back as they had said they could only check it on 10 August.On 10 August it was taken back - no updates were given at the end of Tuesday. They understood how important it was for me to have my truck back. We had to contact Kobus (Manager) for an update each time.After I had to call continuously to check up on the status, at 2pm on 11 August, I asked Kobus to stop working on it and I will collect the truck. After I had to call to check up again at 4pm - I was told that everything was sorted and that they were sorting out the invoice and that I could pick up the truck. When I got there, I paid for the invoice which was R3 614 and when I went to test the truck, the truck was still not working. Some of these parts, I don't even need.The service was terrible, myself and one of my employees were asked numerous times who was in charge. I believe that each customer should be treated fairly and equally. Furthermore, if you cant fix something that you have fitted and built originally then you are incompetent.This was a disappointing experience. I have lost so many hours from the use of this truck, hours that could be spent making money to pay for the unnecessary charges that this has costed me.

1st experience was good.. Will evaluate in future again

Best workshop in Eastern Cape with an awesome Workshop manager.

Fast,friendly and good quality workmanship

Well equipted and are able to suppky quality service. This is cars and trucks. They can also source trucks on request

There is no politely clean environment onto their rest rooms

Quick effecient service

Very good service

quality products yes "so far interms of service i reccomended as the best place country as whole no doubts ."