0861Africa.co.za

Dear 0861 Africa,We are writing to express our deep disappointment with the service we have received from your company. Our business recently ordered five table cloths from your company, but unfortunately, we had to send them back due to poor quality and a lack of adherence to the standards promised.We immediately addressed this issue with your company via email and requested that the problem be fixed or that our order be redone. However, we were met with a disappointing response that the company would not take any action to rectify the issue. This lack of responsiveness and failure to stand behind your product has left us feeling incredibly frustrated and disappointed in the service we have received.Furthermore, we have attempted to contact the director of your company to escalate this issue. However, we have been unable to reach them, and the Sales and Customer Relations Manager, Hantie has been dismissive and unhelpful, showing a lack of professionalism and courtesy towards our complaint.As a business, we rely on vendors who deliver quality products that meet the highest standards. We trusted your company to deliver a quality product, and instead, we received something that did not meet even the most basic standards. It is clear that the quality of the product and the satisfaction of the customer are not a priority for your company.We are writing to urge your company to take the necessary steps to rectify this situation and restore our trust in your company. We hope that you will make things right by either fixing the issue with the original order or redoing it entirely. We are willing to work with your company to find a solution that meets our business needs and maintains our faith in your brand.We hope that you take this complaint seriously and address the issue promptly. We value the potential of a long-term partnership with your company, but we cannot continue to work with a vendor that does not prioritize the quality of their products or the satisfaction of their customers.Sincerely,Giftwrap Trading

Great Prices. Excellent Service. I enjoyed the WhatsApp line assistance.

Delivers on time and excellent prices, I have being dealing with 0861Africa for over 5 years.

High quality stuff, good business partnership SA to Malawi anywhere customers are.

I've ordered multiple things from gazebos to flags and posters... I'm amazed every time because they do an amazing job and exceed expectations. They are fast and efficient and definitely worth it.

I recently got acquainted with 0861Banner, Eurichè and the team and I have only been treated with hospitality and respect. The service is excellent, the products is excellent and the price is excellent. For any marketing needs and CI's, I highly recommend 0861Banner above all else.Keep up the great work Eurichè & team. ✌From Usamad GROUP (Pty) LTD & Company.

We are very pleased with all the branding that we have purchased from 0861banner.co.za. And the turn around times were really helpful. Thank you once again.

I was recently referred to 0861banner for help with creating a banner for the Ladies Golf Club I belong to. I have never experienced such utterly shoddy service from anyone in my life. First, the business WhatsApp account used for communicating with clients to take the orders etc, is so unresponsive. Whoever is managing it, can take up to 3 days before responding, and usually it would be after me following up.Then, on 23rd June 2022 I went to pick up my banners as agreed, only to find that my banners were given to someone else, and they didn't know who they gave my banners to. After what felt like hours, Zanele, finally told me who took the banners and promised me that the banners will be retrieved and delivered to me the following day, i.e. Friday 24 June. Again, no word from them, I called, texted, to enquire where my banners were. Their driver called after 18:30 in the evening from somewhere, not my estate...Agreed to arrange for delivery on Saturday, 25th June 2022. Let's just say, I still do not have my banners, and have not even had a word from them. And to think we had ordered another banner from them!To say I am frustrated is an understatement.Dr Ngao Motsei

Outstanding service. There is a very wide variety of products that are at exceptional quality standards. Never disappointed with the goods as well as client services. Would recommend 100 percent.