Handy Aid Plumbers

The worst possible service. Arrive an hour and a half late. Don't phone to say they will be late. Then they don't bring the geyser that we agreed on. Don't use them.

Reliable service and they guarantee their quality. Very well organised. Good, friendly teams.

In view of the rating from Mr Dippenaar, we as the owners of Handy Aid see it necessary to respond to the comments made.1. We were instructed by Mr Dippenaar's Insurance Company to attend to an inspection after a leaking geyser was reported.2. An appointment was made for 11.00am and our vehicle tracking system confirmed our team's arrival at 11.09am.3. Procedures require us to make an onsite inspection to confirm : a) maintenance necessary?; b) burst geyser under warranty?; c) electrical fault?; d) burst geyser?4. It is not standard practice to carry various geyser makes and sizes in our vehicles, and once the inspection has been completed and the problem ascertained the necessary stock is purchased while our staff remain on site to make the geyser safe - should a replacement be necessary. Parts are carried for maintenance and the repairs are done immediately. Warranty claims are reported to the manufacturers before our team leaves the site.5. Mr Dippenaar refused our plumbing team access to his property to ascertain the problem, as he was of the view that it was a burst 300L solar geyser and we needed to replace the entire system.6. An inspection was done on a second visit (2 days later) and we found a burst 150L electrical geyser, of which we did have stock at the time. It was not a solar geyser as Mr Dippenaar claimed.7. Mr Dippenaar confirmed that an alternative settlement will be negotiated with his insurers.

Best quality work with fantastic service! Thanks guys.

They are now back 4th time to fix the problem. Cant get rid of noise in roof. Dont always arrive when say. Have not seen owner. Thought would have by now. Trying again today. Insurance not paying until right.

super friendly and easy to work with! arrived punctually and top quality workmanship!

Fantastic service all round!Punctual each time that they had to send someone out, regardless of whether it was for the inspection or the replacement of our geyser. Were always friendly and haven't had any issues with the work that they did since.The only plumbing service I'll use going forward.

great people awesome service loved having to deal with them would recommend them to absolutely any one Tyrone was brilliant and gave very good advice aswellThank you

Fantastic service and friendly staff. I would definitely recommend them to anyone in need

They came to check the work but never sent me the quotation